Virtual Assistance Services

Help when and how you need it.

You’re not alone. We’re here for you and your business.

 

You’re doing too much and trying to handle everything. Reclaim your time, energy and focus. Be brave and delegate. Our US virtual assistants use their expert knowledge to remotely guide you to greater efficiency.

What do you want to achieve?

  • Offload routine tasks, so I can handle my priorities.
  • Improve my customer service and client satisfaction.
  • Streamline office processes.
  • Organize my work life.
  • Increase my company’s social presence.
  • Handle a big project like getting ready for an event.
  • Support my marketing initiatives.

You’ve come to the right place. We’ve got your back in these categories. Know that our Virtual Assistance Services are fully customizable for your unique business needs, so don’t let the common examples below limit the help you require.

Office and Personal Support

  • Develop and document new processes
  • Invoice and payment processing
  • Internal and external communications
  • Managing records and documents
  • Scheduling meetings, webinars, and calls
  • Sales support such as managing inquiries and leads follow up
  • Other administrative tasks of all kinds

Customer Service

  • Onboard new clients
  • Answer client questions and follow up
  • Build relationships
  • Conduct client surveys
  • Call campaigns

Projects

  • Project coordination
  • Event coordination
  • Launch support

Marketing Support

  • Basic graphic design
  • Social media posting and engagement
  • Email programming
  • Content coordination and implementation of strategy

We have additional services not listed, which are customized to your workflows in our initial conversation.

How Our Virtual Assistance Services Work

Virtual Assistance Services

Complete our quick questionnaire and schedule a 30-minute consultation with Lisa, our Virtual Assistant expert.

Once we fully understand your unique needs, we match you with a virtual assistant. Each engagement begins with a 90-day trial. What’s distinct with our Virtual Assistance Services is that we add analysis and recommendations for strategy, systems and technology so that your business gains more than just expert labor.

We manage the Virtual Assistant and meet with you weekly to discuss tasks and performance. At the end of the trial, we provide before and after analysis and make recommendations, whether or not you choose to continue.

Virtual Assistance Qualities

US-based Virtual Assistants have the skills and expertise suited to your needs. All business is conducted in English in your time zone.

FAQ

What does a Virtual Assistant do?

A virtual assistant handles basic administrative tasks, such as managing calendars and appointments to posting on social media, providing customer service and supporting projects. Our Virtual Assistant Services are what you need them to be.

Do I get to choose my Virtual Assistant?

We match you, based on your needs, industry, working style and personality.

What if I’m unable to utilize my Virtual Assistant as much as I had planned?

We move their commitment to the following month and aim to meet your planned utilization rate by the end of the 90-day engagement. If you go over your planned utilization rate, we bill the extra hours. You always know where you’re at because we track hours and report on them weekly.

Got Your Back Solutions is a one-stop-shop for everything a small business needs. We handle everything from product development, marketing and sales, right-fit and scalable technology, best practices, to rules and regulation compliance. 

The best part? Our team is fully trained in all aspects of this space, so you won’t have to worry about vetting (and keeping!) talented and productive staff.

Schedule a Call with Us!

Fill out the form below to request a call with our team.

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